TJD Services provides customer support solutions to companies throughout the United States, helping them to more intelligently connect with customers, enable their contact centers, process their back office operations, and provide a high level of customer service. We use data science and analytical intelligence to deliver extraordinary customer service support that enhances revenue while promoting and protecting our clients’ brands.
Our employees are not only dedicated to the act of rigorously screening your incoming calls in accordance with your specific parameters, they are also trained to provide a wide range of related customer service duties, including appointment setting, technical support, and initial call management.
We recognize the vital importance of customer communication. Our customers want a great deal more than an answering machine. They’re tired of poor connectivity, dropped calls, endless hold times, and poorly trained operators with little proficiency in English. Whether you want us to handle customer complaints, screen sales calls, or offer technical support, unmatched quality and a comprehensive solution is what you deserve and will receive.
Our Clients
Who we work with
We service customers in a wide variety of industries all throughout the country.
Retailers
Retailers use our services to help answer questions and maintain communication with existing and potential customers.
Servicers
Healthcare providers, auto repair shops, stylists, and agencies use our services to interact with and inform their of scheduled appointments or promotions.
Political Organizations
Political parties and support organizations use our services to help their candidates get elected and stay in touch with their constituents.
Market Research
Market research organizations use our services to conduct surveys and gather statistical data.
Public Relations
PR firms use our service to minimize negative press by addressing a serious service issue directly with their clients' customer base.